FAQ’s

We love answering all of your questions about how we run things here at Beaumont Manor Care Home. We believe it is important that our future residents, current residents and their loved ones know everything they need and want to know about our home, so no matter how common or insignificant you think your question might be, we’ll be ready, and happy, to answer it.

We’ve compiled a list of the most frequently asked questions as we can. We have done our very best to react, respond and appropriately answer each one, and we invite you to have a look. If you have any further questions, we’d be pleased to speak with you about them and invite you to get in touch either in person or over the phone.

Care Questions

Yes. Beaumont Manor Care Home is registered and inspected by the Care Quality Commission (CQC). The CQC makes sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve.

Knowing when a care home is the correct setting for a loved one is an incredibly difficult and sensitive decision. If you’re unsure whether moving into a care home is the next step, please get in touch with our team who are available to advise and help with any questions you may have. If your loved one has recently had a fall or illness which led to a long period in hospital, you may find it becomes clear that your loved one will not be able to return to their normal lives at home. You may also witness a loved one who may be struggling at home and not able to cope with day to day duties, this can also be a sign that your loved one now requires more support in a safe environment. This can often be very challenging and emotional, but there may be options available to ease the stress and worry and we are on hand to help every step of the way.

Working closely with each resident, and their family, we tailor our care packages to suit each individual. Our qualified nursing team is able to provide the highest levels of tailored care for all health needs. Beaumont Manor Care home has adopted the MTD approach to care, whereby the teams bring together the expertise and skills of different professionals to assess, plan and manage care jointly; working together proactively to support individuals’ care goals.

Our care is completely adaptable; approximately every six weeks plans are reassessed to ensure it continues to meet residents needs and requirements and plans are adjusted accordingly where required. We understand that health and wellbeing needs evolve and our care is designed to be able to adapt to the needs of each resident. Alongside family and loved ones, we work with each individual to provide a tailored care plan which is right for them – providing as much support as is needed.

Residential Care provides home-from-home style, live-in accommodation, with supervised staffing 24-hours a day to those who need extra help and support with personal care. Nursing Care equally provides 24-hour care and support, just as Residential Care, but with additional assistance for those who require supervision from a registered nurse, who is available day and night to create and monitor carefully considered and personalised care plans and administer treatment.

We provide exemplary standards of Residential, Nursing, Respite and Dementia Care, working closely with each resident and their family to tailor care packages to suit each individual.

Our incredibly skilled and dedicated teams are able to care for individuals with severe limitations, those who might require end-of-life care, and those who have more needs when it comes to independence and caring for themselves. Should residents’ care needs change while staying with us, we regularly assess the service we give to our residents approximately every six weeks to ensure it continues to meet current needs and requirements.

Care during Covid-19 Questions

In line with recent Government recommendations effective from April 2022, care homes in England no longer have restrictions as to the numbers of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained. LFT testing is no longer mandatory, though to protect the safety and wellbeing of our residents and teams, we would appreciate your support in continuing to do so. Appropriate guidance for using PPE must be followed whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

We encourage residents to take part in visits out of the care home. This could be for a short walk, to attend a place of worship, for education, to attend work or for a longer visit, including an overnight stay to see family and friends.  A risk assessment will be completed by the Home ahead of the visit.

Every resident will be supported to choose an essential caregiver to benefit from companionship and additional care and support provided by someone with whom they have a personal relationship. Essential caregivers can visit in periods of outbreak and when their friend or family member in a care home is isolating. If a care home resident has tested positive for COVID-19, essential caregiver visits can be made in exceptional circumstances (for example, severe distress or end of life) with appropriate IPC support, and consideration of vulnerability and vaccination status of the essential caregiver.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

Loved ones and relatives visiting residents do not need to show proof of vaccination though it is encouraged. Additionally, a clear lateral flow test must be completed prior to entering the home.

Our dedicated staff have, and continue to go above and beyond to ensure residents and loved ones are as protected against COVID-19 as they can be. Measures include: Screen Dividers, Social Distancing, PPE, Remote Visits, Sanitisations and ensuring a completely Secure Premise. Head to our Covid-19 page to find out more.

We have the best facilities in place to ensure residents and their loved ones remain as connected as possible. Our fast, high-quality internet speeds allows residents to arrange online video calls with their friends and family, so they are able to talk to loved ones face-to-face anytime of the day or night.

Visitors should wear appropriate PPE and follow all other infection prevention and control measures. Visitors will be advised to keep physical contact to a minimum. Contact like handholding is acceptable if handwashing protocols are followed. Close personal contact such as hugging presents higher risks but will be safer if it is between people who are fully vaccinated, without face-to-face contact, and there is brief contact only.

In line with recent Government recommendations effective from 2nd February 2022, care homes in England will no longer have restrictions as to the number of visitors per resident. In addition to this, you will no longer need to book your visit in advance to see your loved one and you can come at a time that suits you. However, we do ask that if your visiting group is of 3 or more people, that you contact us in advance so we can accommodate you comfortably. Adherence to testing prior to visiting will still be required and evidence of a negative LFT result will need to be given before entering the home. Appropriate guidance for using PPE must be followed at all times whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

 

Regular LFT and PCR testing for staff and residents is ongoing and is in line with Government, national and local agencies.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

 

 

 

Newly admitted residents to a care home who are transferring from an interim care facility or transferring from another care home will no longer need to self-isolate upon arrival if the below requirements are satisfied:

  • The person admitted is fully vaccinated, wherever possible
  • The care home has taken into account the circumstances at the care home or interim care facility from which they are transferring, prior to admission
  • The person is subject to an enhanced testing regime consisting of a PCR test before admission (within 72 hours), a PCR test on the day of admission (day 0) and a further PCR test 7 days following admission.
  • The person admitted has no known contact with a COVID-positive person

Facilities Questions

Our large garden and private patio area is the perfect place for residents to while away hours enjoying caring for plants and shrubs in the raised flower beds. Residents are also encouraged to assist with the vegetable patch, tend to the bird tables and make the most of the green house.

When the weather permits, we also host afternoon tea on the patio, set up entertainment outside so everyone can enjoy the sunshine and even host summer fetes where residents, their loved ones and staff can enjoy a wonderful summer afternoon.

Entertainment, in its various forms, is always a huge hit with our residents, their loved ones and our staff. Each week Kenny James joins us to provide vocal entertainment. Jane & Julie are also regular singers here at Beaumont Care Home who entertain with their singing and musical instruments. Another firm favourite is a visit from Elvis; the perfect performance that gets our residents up and dancing and relieving wonderful memories from yesteryear.

We have two dedicated Activity Coordinators who go above and beyond to deliver an extensive activity programme. We are frequently visited by outside entertainment, host Bingo nights, enjoy ‘Knit & Natter’ groups, organise excursions to the Christmas pantomime and sing along in the weekly home choir; there really is something for every resident type to enjoy. 

We are proud to offer the best facilities for our residents and are always developing Beaumont Manor Care Home offering.

We proudly present a Hair & Nail Bar, where residents are able to enjoy a wide variety of treatments from hair cuts to hand massages every Monday, Tuesday, Thursday and Friday.

We offer two communal dining areas, situated on the ground and first floors. We also have a fine dining option, where residents can go to enjoy a special occasion. We encourage residents to invite their friends and family to join us at meal times, with the option of using a private dining area to really be able to continue making wonderful memories and never missing a special occasion. 

Our in-house chef and kitchen staff undertake regular training and strive to create wonderful and nutritious meals that are enjoyed by all.

We believe residents deserve the very best in life, and that’s what we strive to provide, in a warm, welcoming and nurturing environment. A great deal of investment and consideration has gone into creating the premier facilities for residents to enjoy, as well as a full and varied activity program which we encourage our residents to enjoy and get involved with. From a luxury cinema room, café/ bar, shop, hair salon & spa to a putting green and croquet lawn residents are spoilt for choice when selecting an activity each day.

Finance Questions

All charges associated with the Care Agreement you signed when you first moved in will be immediately cancelled. Housing expenses shall then be paid for up to ten days following the death, or until the residence has been thoroughly cleaned of personal belongings. We recognise that this will be a difficult time for family and friends, and you can rest assured that we will treat you, your friends, and your family with nothing but the utmost dignity and respect throughout the process.

If you think that you can no longer afford to stay with us due to financial issues, it is important that you let us know as soon as possible. We want to be able to assist you in the best way we can, such as assessing alternative funding sources or transferring you to a smaller suite within the home.

When you move into Beaumont Manor Care Home and pay your initial fee, you’re paying for the price of your accommodation, your meals and any activities you take part in while staying with us here. This also covers the cost of any alcohol you consume, hairstyling, chiropody, and access to daily newspapers. These fees will be paid on a monthly basis and will pay for all the facilities included in the coming month.

Depending on the severity of your current circumstance, you may be eligible for support from the local government or the NHS (Funded Nursing Care or Continuing Health Care). We strongly urge that you seek out and get independent financial advice before pursuing any potentially harmful funding sources, whether online or in-person via solicitors and other authorised channels that are recommended to you through professionals.

If your circumstances and care plan remain unchanged, the cost of your stay is unlikely to vary. If your condition changes and your care plan is updated, your overall bill may vary to factor in any additional expenditures.

Rooms & Suites Questions

Staying connected with loved ones outside of home is a top priority for us. We have invested in fantastic high-speed technology and up-to-date WiFi to ensure residents can remain in close contact with those most important to them at any time of the day.

We also encourage guests to visit as often as possible; our doors are always open, and we welcome guests, friends and family to pop in for a coffee, lunch or evening meal.

We positively encourage residents to bring any personal items or small furniture to help ensure they feel more at home. From photographs to paintings, to lamps to ornaments, we have seen residents transform their rooms and make it truly a place of their own.

We are happy to accommodate pets such as birds, fish and lizards. However, furry pets (including cats and dogs) are dependent on any allergies others living with us. Please get in touch if you would like to discuss your pet requirements further.

Our experienced team is passionate about welcoming and integrating each resident to their new home, and we will take as much time and assistance as you need to help settle you into your new home.

All our luxury ensuite bedrooms have been decorated to the highest standards and have lovely views over woodlands or gardens. They come complete with full bedroom furniture, a profiling bed, TV, WiFi, and an en suite wet room. They also have their own telephone point should it be required. A nurse call system is available in all bedrooms, so you can call on assistance day or night.

Yes. Residents and their loved ones are welcome to join us for the day, visit the home and take their time looking around and seeing what life at Beaumont Manor Care Home is like. Lunch is included within the day visit, so residents are able to truly experience what day to day life will be like when living with us.

What You’ll Have Access to at Beaumont Manor Care Home

We encourage all of our residents to take advantage of a variety of amenities, as well as a robust and diverse activity programme that we urge them to participate in and, of course, fully enjoy. We provide high-quality care and support to all of our residents 24-hours a day, 365 days a year, and we strive to go above and beyond to ensure that residents are safe, engaged and constantly connected to friends and loved ones. Thanks to our wide range of services and activities, we’re able to provide a home where people feel appreciated, safe, and motivated to face the challenges of everyday life.